Frequently Asked Questions Support Category - Digital Rebellion

How to resolve iOS billing problems

Thu, 13 Dec 2012 12:19:50 -0700

On the App Store all purchases are handled by Apple. We have no knowledge of the details of your purchase and have no control over it. If you have a billing question or problem it must be directed to Apple.

You can do this by contacting iTunes support.

Where are Plugin Manager disabled plugins stored?

Thu, 29 Dec 2011 20:22:22 -0700

When you use Plugin Manager to disable a plugin, the plugin file is moved to the directory /Library/Application Support/Digital Rebellion/Pro Maintenance Tools/Plugin Manager Disabled Plugins.

If your trial expires and you do not register the software, you will need to manually move files that you would like to enable back to their proper location. The files are stored in the disabled plugins folder under their original hierarchy so it's easy to see where the file came from.

Why are there two copies of every application in the launcher?

Tue, 27 Dec 2011 14:03:16 -0700

This occurs when you have both FCS Maintenance Pack and Pro Maintenance Tools installed on the same system.

To remove the duplicates, download the FCS Maintenance Pack uninstaller from the Pro Maintenance Tools support page and run the uninstaller to remove FCS Maintenance Pack. Make sure the option to remove shared files is deselected.

Alternatively, you can keep FCS Maintenance Pack on your system and simply hide FCS Maintenance Pack within the launcher. To do this, go to View > Hide Groups > FCS Maintenance Pack.