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Complete website overhaul with new support section

Today marks the launch of a brand new website design for Digital Rebellion. This isn't just a new skin though - it's a massive rewrite from top to bottom that adds a host of useful features for our customers.

The first thing you'll notice is that it's much cleaner, organizes information more clearly and displays well on mobile devices. It's designed to get you the information you need as quickly and efficiently as possible.

Instead of being a separate section on the site, user accounts are now front and center and underpin many of the site's features. Being logged into the site saves time by auto-filling certain information and some functions such as blog comments now require an account.

We've also revamped our support section and reorganized it to make it much easier to find the information you need. Bug reports and feature requests are now handled through support tickets instead of email. This makes it easier to keep track of the current status of your support ticket.

Not only does the new site offer useful features to our customers, it's also much better for us too. Our backend was 8 years old and extremely clunky. The new dynamic site allows us to more easily update things and even automate many of the tasks we currently do manually.

This is just the first phase of the site redesign. The ultimate goal is to create a powerful foundation for delivering new features and cloud services through our apps. We will be launching additional features later in the year so stay tuned.

Posted by Jon Chappell on Jul 23 2015 to DR News, Front Page News